We now live in an era where technology is advancing so rapidly. There are so many conveniences that we can feel, including the ease of communicating and accessing data via the internet.
However, to stay connected to the internet and stay connected with people, maintaining your mobile phone credit balance is very important, especially if you rely on your phone for calls, texts, and data usage.
The guide we have written this time will outline the various methods you can use to check your EE credit balance in the UK, ensuring you don’t run out of credit suddenly.
Understanding Your EE Phone Plan
Before diving into the methods for checking your balance, it’s beneficial to understand the type of EE phone plan you have. EE offers a variety of plans, including Pay As You Go (PAYG) and contract plans.
- Pay As You Go (PAYG): With PAYG plans, you top up your phone with credit, and the cost of calls, texts, and data usage is deducted from this credit balance.
- Contract Plans: Contract plans typically involve a monthly fee that covers a set amount of calls, texts, and data. You may also have an additional allowance that you can use on top of your plan inclusions, which will be deducted from your credit balance.
Knowing your plan type will influence the method you use to check your balance most conveniently.
Methods to Check Your EE Credit Balance
There are several ways to check your EE credit balance in the UK. Here are the most common methods:
A. Using the EE Mobile App
The EE mobile app is a free and convenient way to manage your account and check your credit balance. Here’s how to do it:
- Download the EE mobile app from the Apple App Store or Google Play Store.
- Launch the app and sign in using your EE account details.
- Once logged in, your current credit balance will be displayed prominently on the app’s homepage.
B. Sending a Text Message
You can also check your data usage by sending us a text:
- Text “Balance” to 150: Open your messaging app and send a text message with
the word “Balance” to the number 150. - Receive Balance Information: You’ll receive a text message back with your current balance details.
C. Dialing a USSD Code
EE offers a quick and easy USSD (Unstructured Supplementary Service Data) code that you can dial from your phone to check your credit balance. Here are the simple steps:
- Open the phone dialler app on your mobile phone.
- Dial the code *100# and press the call button.
- You will receive a text message with your current credit balance.
D. Online Account Management
You can also check your EE credit balance by logging in to your online EE account. Here’s the process:
- Visit the EE website (https://ee.co.uk/) and navigate to the “My Account” section.
- Sign in using your EE account username and password.
- Once logged in, you should see your current credit balance displayed on your account dashboard.
E. Calling EE Customer Service
If you’re unable to use the methods mentioned above, you can always contact EE customer service directly to inquire about your credit balance. Here’s how to reach them:
- Dial 150 from your EE mobile phone.
- Alternatively, you can call EE customer service from a different phone by dialing 0800 079 3302.
- Calls to 150 from an EE phone are free, while charges may apply for calling from a different phone.
Additional Tips
Here are some extra tips for effectively managing your EE mobile account and staying on top of your credit balance:
- Set Up Low Balance Alerts: EE allows you to set up low balance alerts that will notify you via text message when your credit balance drops below a specific threshold. This can help you avoid running out of credit unexpectedly.
- Enable Auto Top-Up: If you frequently use a PAYG plan, consider enabling EE’s auto top-up feature. This feature automatically tops up your phone with credit when your balance falls below a predefined level.
- Download the EE Usage Tracker App: The EE usage tracker app is a useful tool that helps you monitor your call, text, and data usage in real-time. This can help you avoid exceeding your plan inclusions and incurring extra charges.
By following these methods and tips, you can easily check your EE credit balance in the UK and ensure you never get caught short without credit.